Happiness Lost

Just acquiring the second Apple notebook that I've owned, I once again noticed a dead pixel on the LCD just three days after my purchase. Apple has this obnoxious (but understandable) and vague policy on dead pixels, where they consider an LCD with some dead pixels to be perfectly within new specifications, yet they evaluate each problem on a "case by case" basis. So essentially their entire policy is one gigantic smokescreen. Their clear preference is to say nothing about dead pixels in the hope that most of their users will never notice them or even know what they are, while they can conceded to excessively obnoxious people like me and give us replacements. Anyway, I'm sitting in the Apple store on North Michigan Avenue preparing for a serious argument with the "Genius Bar."